ESSENTIAL STEPS FOR
PROPERTY OWNERS
FACING WATER DAMAGE

01

Ensure Safety

Safety should be your top priority. Assess the situation carefully and prioritize the safety of yourself, your family members, and any pets. If the water damage is extensive or poses electrical hazards, evacuate the property immediately and call emergency services if necessary.

02

Identify the Source of Water

Determine the source of the water damage, whether it's from a burst pipe, leaking roof, sewage backup, or natural disaster like a flood. If the water source is within your control (e.g., a burst pipe), shut off the water supply to prevent further flooding.

03

Document the Damage

Take photos or videos of the water-damaged areas and any affected belongings. Documentation will be important for insurance claims and restoration purposes. Make a detailed inventory of damaged items, including descriptions and estimated values, if possible.

04

Contact Your Insurance Provider

Notify your insurance company about the water damage as soon as possible. Provide them with relevant information, including the cause of the damage, extent of the damage, and documentation of the loss. Follow their instructions regarding filing a claim and documenting the damage.

05

Mitigate Further Damage

TIf it's safe to do so, take immediate steps to mitigate further damage. Remove excess water using mops, towels, or a wet/dry vacuum. Place aluminum foil or wood blocks under furniture legs to prevent water absorption. Open windows and doors to promote ventilation and drying, if weather permits. Avoid using electrical appliances or entering flooded areas if there's a risk of electrical hazards.

06

Contact a Professional Restoration Company

Consider hiring a reputable water damage restoration company like Emer C Restoration to assess the damage and initiate cleanup and restoration efforts. Professional restoration technicians have the expertise, equipment, and resources to safely and effectively mitigate water damage and restore your property to pre-loss condition.

07

Begin Cleanup and Drying Process

Once professional help arrives, they will assess the extent of the damage and develop a comprehensive restoration plan. Cleanup and drying efforts will involve removing excess water, dehumidifying the affected areas, and sanitizing surfaces to prevent mold growth and contamination.

08

Follow Restoration Company's Recommendations

Follow the recommendations and instructions provided by the restoration company regarding the restoration process. Be prepared for temporary disruptions to your daily routine during the restoration process, such as noise from drying equipment or temporary relocation if necessary.

09

Monitor the Restoration Progress

Stay in communication with the restoration company throughout the process to stay informed about the progress of the restoration efforts. Address any concerns or questions you may have with the restoration team promptly.

10

Prevent Future Water Damage

Once the restoration process is complete, take proactive measures to prevent future water damage. Regularly inspect plumbing, roofing, and appliances for leaks or signs of wear and tear. Maintain proper drainage around the property and ensure gutters and downspouts are clear of debris. Consider installing water detection devices or a whole-house water shut-off system for early leak detection and prevention.

By following these steps and working closely with professionals, you can effectively manage water damage and restore your property to its pre-loss condition.